Guides and How-To Videos
Run a Speed Test
Check your current internet speed.
SCAM ALERT! Emergency Broadband Benefit
Be aware of new threats aimed specifically at the FCC Emergency Broadband Benefit Program.
Set Up Email Forwarding
If you'd like your Arvig emails forwarded to a different email account, find out how to set that up.
Set Up Recovery Email Address and Security Questions
Forgot your password? Find out why you should set a recovery email address and security questions in Webmail.
Setup for VCR with DTA (Star Plans)
VCR setup instructions.
Simplify your life online with Managed WiFi
Reading Time: less than 3 minutes In today’s increasingly connected homes, a fast, reliable WiFi connection is no longer a luxury. We depend on WiFi in so many ways: communicating with friends and family, sharing photos and videos, streaming movies and music, and interacting on social media. More and more, we also rely on WiFi …
Follow these step-by-step instructions to troubleshoot a slow internet connection.
Special concerns for summer 2022
Both the Midcontinent Independent System Operator (MISO) and Southwest Power Pool (SPP), the organizations that manage the grid that supplies power to Minnesota, are predicting energy shortfalls for the summer of 2022. A combination of factors is contributing to this outlook. Many of the nation’s energy resources, such as older energy generation facilities, have recently …
Star Plan Support
View the instruction manual and support videos.