Guides and How-To Videos
Navigating The Sea of Internet Speed Options
Internet speed options may seem like a vast sea. And choosing the right speed for your household may leave you feeling like a fish out of water. But focusing on your needs as you dive in helps you navigate to the best service for your household.
Network Operations Center plays a big role
Arvig’s Network Operations Center (NOC) actively monitors Arvig’s entire network every day of the week and around the clock. During extreme weather events in particular, special attention is focused on the nodes that are crucial to supplying internet service. These devices are monitored for operational issues, and, importantly, that adequate power is being supplied. While …
Online Scams Are A Growing Threat
June 2020 Newsletter Scammers never take a day off. Holidays, special events, tax season, sales season, emergencies—no matter what’s going on—bad actors never pass up an opportunity to swindle people into handing over their money, giving up personal information or sharing sensitive data. The Better Business Bureau has released its most recent Scam Tracker Risk …
Password Best Practices
Learn about common mistakes and how to create a stronger password.
Password Security Test
Test your existing password and learn how to create a stronger password.
Phishing, Vishing, Smishing - Where does it end?
December 2019 Newsletter Scammers and cybercriminals don’t quit. They’re constantly coming up with new, more sophisticated ways to steal your money, credentials, identity or sensitive information. Here’s what you need to know. You’ve probably heard of phishing—using email to pose as a reputable company to extract personal information. But did you ever think the …
Pro Tip: After Outage, Reboot Your Router
Watch a short video on the simple steps to reboot your router after a power outage.
Protect Yourself From Scams
March 2017 Newsletter Scams target people of all backgrounds, ages and income levels—anyone can be a victim of a scam. In this article, we cover some common scams and ways to prevent them from happening to you. Identity Theft Throughout the years, this has been one of the most popular and reported scams. Victims …
Remote Control User Guides
Click to view Entertainment and Star Plan remote control user guides.
Responsible Party Form
Fill out the appropriate form to update the name of the person responsible for your Arvig account. Residential / Home ServicesBusiness Services