Guides and How-To Videos

Run a Speed Test

Check your current internet speed.

Read More

Set Up Email Forwarding

If you'd like your Arvig emails forwarded to a different email account, find out how to set that up.

Read More

Set Up Recovery Email Address and Security Questions

Forgot your password? Find out why you should set a recovery email address and security questions in Webmail.

Read More

Setting Up WTVE

Setup for VCR with DTA (Star Plans)

VCR setup instructions.

Read More

Slow Internet?

Follow these step-by-step instructions to troubleshoot a slow internet connection.

Read More

Star Plan Support

View the instruction manual and support videos.

Read More

Sun Outages

Learn how sun outages may cause some distortion or interference in your television service during the Spring and Fall equinoxes.

Read More

Surge Protectors

Tech Support Scams

October 2020 Newsletter Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into paying for unnecessary technical support services that supposedly fix device, platform or software problems. The scammer poses as a “security expert” calling to say that your computer has been infected and they can help you. Some …

Read More