Guides and How-To Videos
Sun Outages
Learn how sun outages may cause some distortion or interference in your television service during the Spring and Fall equinoxes.
Tech Support Scams
October 2020 Newsletter Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into paying for unnecessary technical support services that supposedly fix device, platform or software problems. The scammer poses as a “security expert” calling to say that your computer has been infected and they can help you. Some …
The Basics of Buying A Basic Computer
Everything you need to know about your next (or first!) computer purchase Your family has been hounding you for years to get a computer. You've been putting them off saying, "What would I use a computer for?" Well, over the past couple of years, how we communicate, do business, and even attend events …
The Ultimate WiFi Glossary: 27 terms you need to know
Do you envy nerdy friends who can do wonders with their WiFi networks? There’s a good chance those friends have a solid understanding of the words, phrases, abbreviations and acronyms tied to the world of wireless technology and devices. From Access Points to WPA3, it’s easy to get tangled up in technical terminology—but here’s …
Virtual Kidnapping: A Frightening Scam with a New Twist
FBI offers ways to recognize this scheme You answer a call from your daughter’s number. A woman can be heard screaming for help in the background. You yell out your daughter’s name. A forceful voice repeats the name and says she has been kidnapped, and if you don’t pay, she will be killed. A terrifying …
Watch Out For Door-to-Door Scams
October 2019 Newsletter Remember the duck test? “If it looks like a duck, swims like a duck and quacks like a duck, then it probably is a duck.” The old saying is mostly true, but sometimes the ducks are actually weasels in disguise. In recent months, Arvig has received multiple reports of people unaffiliated with …
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