How do I check what my IP address is?
You can use the find your IP address here.
How do I access my email?
Welcome to Webmail!
Learn more about Webmail by checking out our user guide, FAQ and how-to videos.
Please bookmark this log-in page for future.
Select your email address extension below to view your inbox.
Why can't I log into my Arvig email account?
Use of Arvig Hosted Email Servers – Arvig may remove email and email accounts that have not been active for 180 days. Arvig does not back up or guarantee delivery of email messages or attachments. Important messages or files should be downloaded and saved. Arvig reserves the right, at its sole discretion to drop, quarantine, delay or halt the delivery of email it deems malicious, harmful or spam. Incoming messages are not limited in size. Outgoing emails are limited to 50Mb.Use of outbound SMTP servers is restricted to:(a) 100 recipients per message;(b) 250 outbound mail messages per hour.At its sole discretion, Arvig may temporarily suspend or remove email accounts that are believed to be engaged in the distribution of spam.For additional assistance, please chat with us below.
What happened to my Daily/Weekly Digest for spam?
Spam service is now a part of Webmail. To view your spam and edit your blacklist, visit arvig.net and click the Webmail link, or go to webmail.arvig.net. Enter your current Arvig email address and password and click the Spam folder.
For more information visit arvig.net/webmail.
After you sign in the first time, you will be prompted to create a new password. Follow the on-screen instructions.
Are you experiencing a slow or weak Wi-Fi connection?
Device count for internet is based on optimum performance and is significantly influenced by internet activity. Available internet speeds may vary by address. The internet connection to your home will only be as fast as your device(s) and can be constrained by the processors, the network adapter, the operating system, the browser, the memory available and other factors. Hard wiring your device to your internet connection generally helps increase speed performance.
Why is my internet speed testing slower than 1 Gig (1,000Mb)?
Device count for internet is based on optimum performance and is significantly influenced by internet activity. Available internet speeds may vary by address. The internet connection to your home will only be as fast as your device(s) and can be constrained by the processors, the network adapter, the operating system, the browser, the memory available and other factors. Wired speeds up to 940/880Mb with average speeds between 750-940Mb download.
Does Arvig offer insurance to protect against unexpected costs for repairs of my internet service?
Yes, an Internet Protection Plan is available for $4.95 per month. This plan gives you professional technical services for all Arvig-owned equipment and wiring. Customers will receive technical support, in-home service calls, and coverage for the cost of replacing inoperable, broken equipment including wiring, connections, switches, power-surge-related repairs and more. Call for details. Based on service area, some restrictions apply.
Is Arvig participating in the government program providing assistance in paying for internet service?
Yes, Arvig is a participating provider of the Affordable Connectivity Program which is authorized by the Federal Communications Commission (FCC) to help households pay for internet service. Click here for more information.
How do I back up my home or business files?
Any electronic device is susceptible to data loss—whether by system failure, hacking or viruses. Arvig understands it's today's reality, and we believe in one solution for secure, automatic, online backup: Carbonite. Think of this cloud-based solution as a virtual archive, with the ability to view and share your photos and files safely from any computer, laptop, smartphone or tablet.