Guides and How-To Videos


Microsoft Phone Scam

Arvig customers often call our Help Desk about a call they received, allegedly, from Microsoft. The scammer poses as a “security expert” calling to say that your computer has been infected and they can help you. Some will offer to fix your PC if you give them remote access to your computer. Others will ask …

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Online Backup

Online Scams Are A Growing Threat

June 2020 Newsletter Scammers never take a day off. Holidays, special events, tax season, sales season, emergencies—no matter what’s going on—bad actors never pass up an opportunity to swindle people into handing over their money, giving up personal information or sharing sensitive data. The Better Business Bureau has released its most recent Scam Tracker Risk …

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Password Best Practices

Learn about common mistakes and how to create a stronger password.

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Password Security Test

Test your existing password and learn how to create a stronger password.

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Phishing, Vishing, Smishing - Where does it end?

December 2019 Newsletter Scammers and cybercriminals don’t quit. They’re constantly coming up with new, more sophisticated ways to steal your money, credentials, identity or sensitive information. Here’s what you need to know.   You’ve probably heard of phishing—using email to pose as a reputable company to extract personal information. But did you ever think the …

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Protect Yourself From Scams

March 2017 Newsletter Scams target people of all backgrounds, ages and income levels—anyone can be a victim of a scam. In this article, we cover some common scams and ways to prevent them from happening to you.   Identity Theft Throughout the years, this has been one of the most popular and reported scams. Victims …

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Remote Control User Guides

Click to view Entertainment and Star Plan remote control user guides.

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Responsible Party Form

Fill out the appropriate form to update the name of the person responsible for your Arvig account. Residential / Home ServicesBusiness Services

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