Television Assistance

TV Guide Accessibility

We will provide, upon request, a device pre-loaded with an audible TV guide for customers with visual disabilities. For more information or to request accessible products and services:

Arvig Customers

+ Call: 888.992.7844
+ Mail: Arvig TV Assistance Program, 160 Second Avenue SW, Perham, MN 56573
+ Email: answers@arvig.com
+ Fax: 218.346.8804
+ Complete the form below.

FiberNet Customers

+ Call: 763.314.0100
+ Mail: FiberNet TV Assistance Program, 118 6th Street W, Suite A, Monticello, MN 55362
+ Email: service@fibernetmonticello.com
+ Complete the form below.

Your accessibility is our responsibility

As your telecommunications provider, we must ensure our services and products are accessible to people with disabilities, if such access is readily achievable. The FCC requires that our services and devices are compatible with peripheral devices and specialized customer equipment that is commonly used.

Please contact us at 888.992.7844 for further information or to discuss the options we may have for your accessibility needs.